Refund Policy

Last updated: 2026-10-12

Our promise

If something is wrong with your order, contact us within 24 hours at [email protected] or +1 (800) 000-0000 with your order number.

Eligible cases

Missing or incorrect items, food that arrives damaged, or orders that never arrive. We will offer a replacement or a refund to the original payment method.

Late delivery guarantee

Where our late-delivery guarantee is shown, an order delivered significantly later than promised may be refunded in full, at our reasonable discretion.

Processing

Approved refunds are issued within 5–10 business days depending on your bank.